From request to delivery.
Review account profiles, scope service requests, coordinate payment and materials, assign the work and keep customers informed.
Payment states come from verified Stripe events. Staff cannot mark a payment paid here. Quotes lock after checkout starts; cancellation does not automatically issue a refund.
Checking staff access…
Service requests & fulfillment
Account profiles · all six paths
These private profiles support service coordination. Approval does not grant VIP, staff, seller or public EPK publication permissions.
Owner catalog & pricing
Publish the service list, set a fixed one-time price or leave a service as a scoped quote. Enable a two-part manual payment plan where appropriate. Existing Radio, Couch, VIP and Academy prices and payment rules stay in their dedicated flows.
Published fixed-price services can accept sandbox checkout immediately. Only publish a price when the included scope and material requirements are clear. Existing customer requests retain their saved scope and quote.